Consciously Creating & Elevating the Customer Experience, With Christoff Weihman

Filed in Podcasts, Previous Episodes on February 5, 2019 • 0 Comments

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Have you ever wondered what it would be like if all your customers loved the way you serve them and constantly raved about you to others?

This week’s guest, Christoff Weihman, believes that every customer that comes into your place of business deserves to receive 5 Star Service. Every customer should be greeted and treated as if they are a VIP…because they are.

Every customer service professional, if they have the right internal components, and are provided with the proper tools and training, can be equipped to consistently deliver WOW! Service.

Christoff joins Adam this week to teach us how to elevate the customer experience.

You will discover:

  • What determines the level or quality of Customer Service that a company delivers to their clientele;
  • How touchpoints affect the customer journey;
  • If it’s really possible to train/teach Customer Service Excellence and why it doesn’t necessarily come naturally if someone is doing their job properly and well;
  • And much more!

Ready to uplevel your customer service and bring your customers that 5 Star Service? Tune in!

About This Guest: ()

Christoff J. Weihman is a Keynote Speaker, & America’s Favorite Five Star Customer Service/Customer Experience Expert. He is the Best-Selling Author of 2 outstanding books on Five Star Customer Service & Hospitality; Getting to WOW! & The Customer Experience. He is the Founding President of the National Customer Service Association (NCSA) Las Vegas Chapter His Company ASPIRE Enterprises is a Customer Service Training & Consulting Company that specializes in teaching, training, & empowering companies and organizations to elevate the Service they deliver to their clientele. He has spoken in front of thousands of Industry Professionals all around the country, from a variety of companies-large and small, inspiring, motivating & empowering them to bring their Customer Experience to the next level-the level of Five Star, First Class, World Class-WOW! Customer Experience. His Passion is Service Excellence. He is highly sought after as a Keynote Speaker, Trainer and Workshop Leader, Radio & Television Guest Christoff lives in Las Vegas, the world’s premiere venue for World Class Customer Service Experience He has brought his Five Star Customer Service training to internationally recognized companies such as MGM Resorts International, Mandalay Bay Hotel & Casino, New York, New York Hotel & Casino, The Bartenders Union, and California Pizza Kitchen, just to name a few.
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